About One Advantage, LLC
One Advantage, a Firstsource Company, has been providing healthcare collection services since 1958 through our legacy companies. As a premier provider of innovative, technology-driven collection services, One Advantage provides clients with comprehensive collection solutions designed to ensure smooth flow and performance excellence from every aspect. An industry leader in delivering the operational excellence and innovative solutions required for success, One Advantage’s collection solutions are designed to reduce bad debt, improve cash flow and create value for our clients nationwide.
One Advantage enters into every client relationship with the goal of creating a long-term partnership. We manage each project with the vision to:
Approach the project with the operational excellence required to ensure successful outcomes.
Ensure excellent customer service to not only our client but also our client’s customers.
Create value for the client through the use of best practices, innovative technology solutions and providing value-add services at no additional cost to the client.
Respond to client needs and concerns in a timely manner.
One Advantage offers expertise in the recovery of past due accounts for companies in healthcare, higher education and retail. One Advantage’s account representatives apply best practices to all levels and stages of account delinquency from early intervention to triage bad debt collection efforts. Over the years, One Advantage has established an unsurpassed reputation in the healthcare industry for meeting and exceeding our client’s expectations.
Our goal is to deliver value-added services in all phases of the collection space, to build long-term partnerships with our clients and their end-customers. We leverage well-tuned processes and innovative Intellectual Property-based products to simplify complex business processes. It’s a commitment that is reflected in our value proposition – Business Process Simplified.